Location: Melbourne,Victoria,Australia

Coordination and Secretariat Officer

Victoria Legal Aid

Melbourne VIC (Hybrid)

Community Development (Community Services and Development)

Government to State (Government and Defence)

Contract/Temp, Full time

Disaster Legal Help Victoria are seeking an experienced Secretariat Officer to provide high quality coordination and administrative support to communities before and after disaster events.

Full time maximum term position up to 12 months

Salary range: 81,081 to 96,976 plus super

Up to 15,900 in salary packaging, flexible hybrid work arrangement

About the role

Disaster Legal Help Victoria (DLHV) is a cross-sector, state-wide partnership between the Federation of Community Legal Centres, Justice Connect, the Law Institute of Victoria, Victoria Legal Aid, the Victorian Aboriginal Legal Service, and the Victorian Bar, providing free, high-quality legal help for Victorian disaster-affected communities.

In this role you will be required to provide dedicated coordination, secretariat and information sharing capacity for DLHV, so that referral pathways, legal information and partnership engagement are maintained consistently across the partnership and disaster phases. You will do this by maintaining and distributing current DLHV information and resources across digital platforms and managing referrals into the partnership, including triage using a trauma-informed approach, warm referral to the appropriate service, follow-up and close-off.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you

As our ideal candidate, you will possess:

Strong coordination, administrative support and organisational skills, including the ability to assess priorities and meet deadlines under pressure as well as maintain information systems, records or documentation across multiple stakeholders or organisations.

Sound understanding of the legal assistance sector, legal and community organisations and good referral practice, and of the legal issues affecting disaster-affected communities, including the ability to triage complex matters using a trauma-informed approach, exercising sound judgement in assessing and prioritising need.

Effective written and verbal communication skills, including experience preparing clear written materials for a range of stakeholders and audiences.

Demonstrated ability to work independently and exercise sound judgement, while working collaboratively within a small team and a broader cross-sector partnership.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If your CV doesn't align perfectly with our job description, we strongly encourage you to apply. You may be just the right candidate.

About VLA

We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1500+ staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

A focus on work-life balance, including flexible working arrangements

Hybrid work from home and office model

Generous leave benefits, including:

Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)

Paid gender affirmation leave

Five days both paid reproductive and fertility leave per calendar year

Annual 3% salary increase each December plus performance-related salary incentives

Attractive salary packaging options including General Expenses up to 15,900, Meals and Entertainment up to 2,650 PLUS Novated Leasing

Discounted annual Myki public transport passes

Individual learning and professional development opportunities, tailored to your role and career goals

Free annual flu vaccinations

Access to gym and end-of-trip facilities at our CBD office

Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.

How to apply

To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria (listed within the Position description in the file attachments).

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, review the attached position description or contact Bronwyn Lay, Program Manager

Posted: 14-10-2026
Salary: Attractive package will be offered to right candidate

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

How to apply?

Disaster Legal Help Victoria on 0392690432 or recruitment@vla.vic.gov.au.

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