French or German Community Manager - Online Games Publisher

Job Title:           Community Manager (French/German)

Language:         French with a fluent working level of English

                        German with a fluent working level of English

WEBZEN Dublin is a publisher of award-winning, Free-to-Play online games. Based in Dublin, Ireland, our European headquarters is a dynamic, fast-paced workplace where you will be both challenged and rewarded. If you are talented, driven, and a team player, we want to hear from you!

As one of our Community Managers, you will be responsible for communicating to players through various media, along with gathering their feedback and provide community insight to producers and developers. You will also be in charge of designing, planning and coordinating events and activities for the players. Community Manager is a role that will offer a wide array of tasks and responsibilities beyond these core functions, so as part of your skillset, you will also need an ability to spot opportunities and to quickly adapt to new challenges.

 

Job Duties:

Your main job duties will include - but will not be limited to:

    Manage and grow the community
    Converse with the players via forums / social media / newsletters / IM / Skype / owl… Even IRL…
    Produce data-backed community insights and reports
    Identify acquisition and/or retention opportunities and act on them
    Design, plan and coordinate targeted community building / management actions
    Encourage and increase visibility of enthusiastic players (IE art and machinima makers, etc.)
    Encourage and facilitate fan-site initiatives
    Evaluate trade-show opportunities and attend them if needed
    Be a point of contact for media interviews and relations
    Leverage social media to increase organic acquisition

 

Position Requirements:

    Fluent French or German speaker with impeccable writing skills
    Fluent speaker of English with excellent communication
    At least 1 year of experience as a Community Manager for a video game company
    Knowledge of social media sites and viral marketing
    Great affinity with people – both in the workplace and within the community
    Strong self-motivation and ability to work autonomously
    Must be result-driven, with an ability to circumvent blockers in order to deliver
    Strong collaborative “soft-skills” to work in teams
    Positive and enthusiastic attitude
    Ability to rationally evaluate priorities and manage your time
    General familiarity with internet-based applications and text processing
    Working knowledge of web & forum technology (HTML, PhpBB, vBulletin…) a great plus.



Location           Dublin, Ireland
Payment         Not disclosed
Category         Media / New Media.
Terms         Contract / Temporary, Full-time
Last updated         04/09/2013
Contact         Human Resources

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