Six Sigma Consultant - Contact Centre

Our client, a global software and cloud services provider, are currently recruiting for an experienced Six Sigma/Lean process improvement consultant. The successful candidate will work closely with senior management in process development and improvement for this rapidly expanding IT solutions sales contact centre.

Responsibilities

    Evaluate existing process effectiveness and efficiency
    Propose and guide the implementation of process change and development
    Work closely with front line staff in initial stages through to delivery
    Assist senior management in the use of data to monitor and drive process change

Requirement

    5+ years experience in a similar process improvement role in a similar setting (global IT sales contact centre)
    Six Sigma Green or Black Belt
    Track record of driving and delivering process improvement
    Strong sector knowledge

For further information on this role, please contact Jonathan Brady on 01 5175040 or apply directly online.


Location           Dublin West
Payment         €55000 - €60000 per annum + benefits
Category         Call-Centre / Customer Service.
Terms         Permanent, Full-time
Last updated         05/09/2013
Contact         Jonathan Brady

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: dcc@graftonrecruitment.com