Customer Service Representative - insurance (Personal Lines Customer Service Representative)
Terms of Employment: Permanent, Full Time, Day
Salary: $35,000.00 to $45,000.00 Yearly for 35 hours per week, Medical Benefits, Dental Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Edmonton, Alberta (1 vacancy)
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years
Work Setting: Insurance
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties, Order supplies and maintain inventory
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Must have a valid level 2 general insurance license, working toward CIP designation an asset, 1-3 years experience required.
Languages: English
Employer: Perkins Professional Search Ltd. (Placement Agency)

How to Apply: By E-mail: barb@perkinsprosearch.com Advertised until: 2014/04/18