Receptionist/ Customer Service
Job Categories: Administrative. Job Types: Full-Time. Location: SydneyNew South Wales, Australia
Job Description
Based in Rydalmere, Dynamic Headwear is a manufacturer and importer of headwear, bags, and clothing to the promotional products industry of Australia.
We currently have a full-time vacancy in our small customer service team, for a well-presented, enthusiastic person whom enjoys working in a team environment and can display exceptional skills in dealing with customers.
Responsibilities for this role will include:
• Answering incoming phone calls (6 lines)
• Organise couriers & make bookings for pick ups & returns.
• Receiving and Checking of plain stock purchase orders
• Handling email correspondence of clients’ general enquiries
• Some other general administrative duties will be given (such as organising sending out samples & checking PO Box)
• Weekly shopping of Food for Lunch Room
The ideal applicant would need to have strong skills in customer service as well as able to be an avid multi-tasker. Experience in having worked in other customer service and admin roles is highly desired. You will be dealing with customers in a business environment so your professional appearance & approach is essential. You must have skills in MS Office programs, skills in using MYOB are favourable . You must be organized and have keen attention to detail. Excellent communication skills both written and verbal is a must.
Consider this opportunity to learn about the promotional product industry as well as tackle the joys and challenges of what it means to deliver a consistent hi-quality level of customer service.
Career progression & advancement is possible after a length of time.
Position is available for immediate start, working business hours 830am – 500pm Monday to Friday. 50 minute break for lunch.
Your own mode of transport is needed, you will be given a parking spot.
To apply for this position please email through a current resume and addressed cover letter too:
NSW State Manager

Attention: Sabrina Menghi sydneyemployment@dynamicheadwear.com.au (N.B. only short-listed candidates will be contacted) Sabrina Menghi sydneyemployment@dynamicheadwear.com.au