Site Account Manager
APAC - Townsville QLD
At Outotec we are passionate about building innovative and sustainable solutions that fulfill world’s growing need for natural resources. We are continuously entering new markets and businesses, which creates interesting opportunities for personal and professional growth in our multinational work environment.
Currently Outotec are seeking to engage a Site Account Manager. The purpose being to develop and support all Service offerings with our customers and maximize all sales efforts in a direct and indirect method.
As Site Account Manager, you will:
    Identify business opportunities utilising current and future installed base for all of Outotec’s technologies & offerings within the Services Business
    Customer relationship management including extensive travel to client sites
    Opportunity identification for; Servicing – contract agreements, Spare parts – stock replenishment, forward purchase agreements & insurance spares, audits and metallurgical optimisation services, brownfield upgrades & modernisation
    Report to relevant departments and service teams all leads and opportunities and support these though sufficient information and other methods such as supported site visits when required
    Participate in all report processes including but not limited to monthly forecast and actual call plans, monthly budgets and ensuring that all leads, opportunities & changes to customer data have been updated within Outotec’s CRM system.
    Participate in regional strategic plan, including marketing programs, target initiatives and annual budgeting
    Increase prospects of new equipment sales and pass to the relevant capital sales area
To succeed, you will need:
    Outstanding communication skills (verbal and written)
    Experience working in remote communities
    Ability to work autonomously on day to day basis but also be part of Outotec team
    Strong customer service drive and commitment
    Ability to troubleshoot with ideally some technical aptitude in mining or minerals processing
    Solid report writing skills and with an understanding of contractual terms
    Extensive Site Account Management or Business Development experience in a similar field
    Proven relationship building skills
    Professional approach
This role will involve extensive travel throughout the regions serviced and we expect that at least 50% of your time would be spent travelling so it’s essential that you enjoy this part of the role.
Thank you for your interest. Unfortunately no relocation assistance can be offered for this role.
Location: Australia / Townsville
Organization: APAC
Employment type: Permanent, Full time

For more information: Ali Barfoot Recruitment and Workforce Planner E-mail: ali.barfoot@outotec.com Closing date: 2014-04-04