Client support representative - systems (Personal lines Insurance software)
Terms of Employment: Permanent, Full Time, Day
Salary: $24,000.00 to $45,000.00 Yearly for 40 hours per week, Other Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Virden, Manitoba (1 vacancy)
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: Will train
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software
Work Setting: Computer hardware or software retailer/wholesaler, Help desk, Research and development institution , Computer systems unit
Computer and Technology Knowledge: Windows, Hardware, Networking software, Networking hardware, Networking security , Extranet, Intranet, Internet, Applications - desktop, Applications - enterprise, Word processing software, Presentation software, Mail server software, Electronic scheduling software
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, Sitting
Transportation/Travel Information: Public transportation is not available
Essential Skills: Communication, Working with others, Problem solving, Decision making, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learnin
Other Information:Basic computer knowledge, strong work ethic, strong verbal and written communication skills, strong customer service skills. Duties involve answering phones and assisting clients on computer software.
Languages: English
By Mail: 297 Nelson St W Virden, Manitoba R0M 2C0 In Person between 9:00 and 17:00: 297 Nelson St W Virden, Manitoba R0M 2C0
Advertised until: 2014/05/05

By E-mail: resumes@cssionline.com