Student Administrator Location Port Elizabeth, Eastern Cape Job Type Full-Time Department Student Department Reporting to Private Accounts & Customer Services Manager CTC of up to R8000.00 Monthly  (qualification and experience dependent)Location: Port Elizabeth EE Candidate Minimum experience and requirements

MUSTEDUCATION: Matric, Higher Diploma / studying towards a related degree

EXPERIENCE & SKILLS: Customer Care Experience to be related to Finance or Accounting as the role requires an Financial/Accounting acumen Behavioral Dimensions and Skills required Age analysis is in current status Effective cash collection Service orientation Accuracy/Attention to detail Good Communication (Student & Bursar)Planning & organizing Numbers Orientated Deadline driven Fast Learner Positive Attitude Must be able to work in a team Assertive and energetic person Analytical Computer literacy – Excel knowledge (Intermediate to advanced)Sense of urgency/result orientation Orderly and structured record keeping Key Performance Areas Effective collection of debtors’ book. Control of debtor’s account by following-up daily, weekly, monthly to ensure that debtors/students adhere to terms of payment. Ensure that courtesy calls are made to the clients/students to confirm that client has no queries and requested reconciliation of their accounts. Respond to queries within 24 hours of receipt and resolve within 5 working days All client queries and e-mails must be responded to on the day of receipt. Senior Administrator/management must be informed of any query which is not resolved within 48 hours of receipt. Process corrections of misallocations Query any outstanding balances and/or short payments by contacting students directly and to follow up on balance of payment if required. Allocate payments received against tenants’ accounts on daily basis. Investigate all un-allocated receipts and clear against tenant’s account in order to clear TAA (Tenant’s age analysis).Diaries payment arrangements for all outstanding balances and follow up telephonically on agreed date. Process refunds as and when required. Administration of pre-paid electricity Administration of non-rental payments such as payments for lost keys, sleep over damages. Administrations of day to day students’ affairs that are not maintenance related. Comply to debtors’ collection procedures relating to lock out and de-activation Handling of Student queries. Administration of prepaid electricity (where applicable) Ensure statements are issued timorously to avoid late payment. Adhere to debtor’s collection procedure to apply, kindly please send your detailed resume and recently certified certificates

Email to: admin@cvdesk.co.za