Job Duties and Responsibilities:

Know the standards and put them into practice in his daily work, thus actively pursuing the hotel’s objectives.

Guarantee the tidiness and cleanliness of the reception area.

Obtain all the relevant information from the previous shift, including the volume of business, special guests, tasks to be clarified and to be completed and special events.

Take regular part in meetings and shift handovers.

Cooperate with employees from all departments, in particular Reservations.

Check in and check out for guest names in the CID report taking account of the established government standards

Follow all Front Office Policies and Procedures

Carry out administrative tasks sorting in and sorting out of vouchers, etc.

Take over any other tasks and special projects which arise in the course of business.

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