Dutch Customer Service and Sales Representative, Other, Cape Town. An amazing work-from-home opportunity for someone who is fluent in Dutch and enjoys Customer Service and Sales.  Work for a prestigious airline brand on various work streams.

Job Description: Work for a prestigious airline brand on various work streams. Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Dutch & English languages. Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments. Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call centre environment.

Requirements: Native level fluency in Dutch language:  Verbal & Written skills essential (Advanced/Fluency level). We are targeting candidates located in South Africa. Permanent residence permit / South African ID holders preferred. VISA candidates will be considered for foreigners residing in South Africa. Excellent Computer literacy & technical skills. No criminal record.

Employment Terms And Conditions. Market-related salary offered. Work from home: The employer will provide a laptop. Candidate must have fibre / stable ADSL internet connectivity and cover internet costs. Full time, Permanent contract: 40 hours per week; 8 hours per day (Part-time employment may be considered - minimum of 20 hours per week).

Working hours:  Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00).  EU daylight savings will apply.  Rotational weekends and shifts. Shifts may be subject to change depending on client requirements. Training:  4 weeks (Fully Paid).  Training will be conducted remotely via MS Teams / Zoom Probation period: 4 months.

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