Call Centre Trainer, City Centre, Durban City. Company Name: Swift Connect. Call Centre Trainer. Identify training requirements and research and develop internal and/or outcomes-based learning material as required. Facilitate the delivery of Specific learning material. Produce applicable monthly reports. Adapting to millennials' communication style.

Requirements: Advanced presentation / facilitation skills. Experience in call centre training. Identify training areas/opportunities in both print and digital solutions. Planning and Organising, Facilitation, Innovation, Proficient in Microsoft Office, Must be willing to travel. 1-year teaching experience or having worked in a similar role is key. Must have UK and SA insurance training experience.

Salary: R6000 to R8000 basic (depends on experience), Monday to Friday, Department: Human Resources.

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Email: swiftconn3ct@gmail.com