Call Center Agent, Somerset West, Helderberg. Company Name: Keenland Holdings 104 Pty Ltd. Call Center Agent Job Summary. We are looking for a friendly, hard-working call center agent to join our growing team. In this position, you will respond to customer service, sales, or technical support  queries via telephone, email, and/or instant messaging. You should be ambitious, results-driven, and goal-oriented.

Call Center Agent Duties and Responsibilities: Provide services directly to customers via the telephone or through email and instant messaging communications. Respond to customer queries with information about products and services or technical assistance. Conduct surveys for market research. Acquire lead lists with names and telephone numbers of potential clients. Monitor performance in conjunction with personal goals and business objectives

This role needs someone with excellent communication skills both verbal and written. Ideal candiates will be multilingual. A happy, friendly demeanour and a passion for customer service is a must. Candidates must have willingness to go the extra mile for customers and beable to jump in where needed within their team. Being flexible and able to adapt quickly to changes would be a great advantage to this team. Candiates should also have their own reliable transport.

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Note: Interviews will be conducted via ZOOM initially but this role is office bound. The office is based in Somerset West; however this business centre supports customer throughout South Africa

Send CV to: cv.wecare@gmail.com