For a High-End Property and Facility Management company based in Abu Dhabi.

Work Experience: Minimum of 5 years’ experience in Facility Management Services /Experience in process design & implementation and Document Structuring & Drafting

Qualification: Preferably Master’s Degree with Management Experience in Facility Service.

Skills: Create and maintain current the methodology map for all company processes, procedures and work instructions.

Carry out gap analysis for the methodology map and ensure all identified gaps are filled.

Designs standard operating procedures/processes in close relationship with Operations Department to improve productivity.

Ensures that signed off procedures/processes are implemented in the business and followed by Operations.

Align company processes, procedures & work instructions for application of ISO 9001 and 14001, and ensure required documentation is in place.

Develop and run reports on the effectiveness of implemented SOP’s, analyzes the results of the implemented procedures/processes and report to the concerned Operations Managers.

Reviews on a regular basis existing SOP’s and recommend amendments/changes if required.

Conducts regular internal audits to ensure implementation in the day-to-day operation.

Develop & Apply Customer Satisfaction and Feedback Measurement Methodology.

Bring about regular incremental improvements in measurement methodology.

Prepare templates for reporting to all clients, and implement.

Bring about regular incremental improvements in reporting methodology for all clients.

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Email CV to: resume@accelhrc.com