MAIN PURPOSE

As a Cashier, you will be an ambassador of Loewe, and will strive to display ownership and accountability for your area of pride by handling cash/card payments, handling client data, processing returns, exchanges, and high value transactions while continuously ensuring compliance with all Loewe policies, procedures and standards.

GENERAL DUTIES AND RESPONSIBILITIES

Drive and achieve individual and team objectives and excite and instil passion and pride for the brand

Embody the brand image for customers and the store team and have a strong understanding of the brand DNA

Lead by example in demonstrating role model behaviour

Enhance customer service standards in store to ensure the best client journey

Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand

Process the sale in a confident and professional manner whilst maintaining the relationship with the client

Gather and collate the client’s CRM details to maintain the relationship

Ensure that the point of sale process is effective and efficient, providing an accurate and smooth process every time

Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products

Have full ownership of cash/card handling and client data procedures, grey parallel market and data collection

Monitor the balance sheet and aim for no payment discrepancies by ensuring deposits, exports and potential outstanding payments are followed up

Ensure no crossovers, inversions and losses occur

Manage the queue system for payments and organize the clients accordingly

PROFILE AND EXPERIENCE

Cashier or Administrative experience

A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience

Analytical Mindset

Excellent personal presentation – a Loewe Brand Ambassador

Strong Business sense and results orientated

Service orientated

Methodical and organized

Can do, proactive and positive attitude

Empathetic and client centric

High level of self-confidence, drive and determination to succeed individually and as part of a team.

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Email: hr.sherlly@gmail.com