Store Managers, Assistant Store Managers, East London, Eastern Cape. Company Name: Work Africa Recruitment.

The purpose of the Store Manager is to effectively plan, control and monitor the performance of the store to ensure operation at an optimal level. The successful Candidate will have strong admin. Skills, strong people management, stock management as well as shrinkage

Minimum Requirements: At least 5 years’ experience in all aspects of day-to-day running and managing of a Store. Matric / Grade 12 (or equivalent qualification). Tertiary Qualifications in Retail management / equivalent. Proven track record in shrinkage- and expense control, budgets and exceptional customer service. Computer literate (Outlook, MS Word/Excel), including strong numeric competency. Strong verbal and written communication skills. Clear Credit- and Criminal Record. Industrial Relations experience recommended.

Key Duties: Manage targets and profitability of all departments; Sales Targets; Discount management; Scan rates/Price changes; Wastage/ write offs; Shrinkage; Expenses; Category management. Manage stock: Ordering; Category stock adjustments; Floor cover; Security; Receiving; Manage the BI-Annual stock take twice a year.

Manage the front-end function: Shortage/Overage; Shifts/Rosters; Floats; Cashing up; Balancing; Daily Banking; Petty Cash.

Pricing and POS: Pricing; POS; Theme POS.

Manage Promotions: Stock levels.

Housekeeping and Store Layout: Stock; Floors; Barcoding; Display units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; Check outs.

Manage staff: Recruitment; Discipline staff; Training; Coach staff; Performance Management; Communicating with staff; Shifts and rosters; Leave; Personnel administration.

Managing customers: Resolving customer complaints; Advising customers; Customer relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette.

Open and Close Store: Maintain Store standards; Maintain profitability; Maintain security procedures; Monitor risk areas.

Key Competencies / Attributes: Personal Energy and Drive. People and Management skills. Coaching skills. Human Resource Management. Market trends. General Management, Retail, Undertakings, MIE, Credit Check, Criminal check.

Salary: R15 to R25K (depending on experience and qualifications) 

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Email application CV with qualifications and recent head and shoulder photo to: Solutions@workafrica.co.za