Administration Officer, Mission Australia. Geraldton, Geraldton, Gascoyne & Midwest WA. Administrative Assistants (Administration & Office Support). Full time. $75,545 + super + not for profit salary benefits. $75,545+ super + not for profit salary packaging benefits. Permanent Full Time Contract.

Location: Jambinu (Geraldton) WA 6530. Make a meaningful difference to the lives of Australians in need. Life at Mission Australia. When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity: Based in Geraldton, the Administration Officer is the first point of contact for clients and visitors both face to face and over the phone. You will be required to fulfill administration tasks essential to the efficient running of the services. You will be comfortable managing multiple competing priorities including requests and queries from staff, clients, and the public. Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g., vouchers, clothes, and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. You will support Emergency Relief that is available every Tuesday morning in Geraldton and Carnarvon, and every Thursday morning in Geraldton.

As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

Can you multi-task like a boss? Do you just get things done with no fuss? We Need YOU!

Your Key Responsibilities: Provide a welcoming and supportive experience for all people engaging with our services. Complete a range of administrative tasks including but not limited to taking phone calls, booking appointments, coordination of emails and mail distribution, ordering supplies, maintenance of electronic files, and processing accounts payable, to ensure the efficient organisation of the office.

Highly professional and courteous, verbal, and written communication that is aligned with the Mission Australia Code of Conduct. Conduct Intake of Emergency Relief clients and arrange Emergency Relief appointments ensuring fair and equitable access. Refer Emergency Relief clients to appropriate services where necessary. Participate in Mission Australia's and external quality improvement activities including data collection and analysis, program reviews, improvement opportunities and innovative practice.

Requirements for Success: With considerable previous background working in Administration roles, and experience in the child, youth & family and/or community services sectors an advantage, you will be confident in your ability to build rapport with vulnerable service users, staff, and sector stakeholders.

Other requirements include: Relevant qualifications (e.g. Certificate in Business Administration) - highly regarded. Demonstrated experience working with vulnerable people experiencing a range of issues including financial disadvantage, homelessness, family and domestic violence, substance misuse and physical and mental health issues. Strong ability to deal with service users presenting with challenging behaviour with respect and dignity. Experience working with Aboriginal communities with a deep understanding and respect for the culture. Experienced in the use of databases and online information systems and records management with excellent analytical, literacy, numeracy, and verbal communication skills. Proven ability to manage multiple competing priorities and a constant workload of varied administration tasks. Demonstrated solutions focused thinking and problem solving. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture: Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you live with disability and require support to submit your application, email talentattraction@missionaustralia.com.au