Operations Assistant, Limerick

CPL

Location Shannon, Co. Clare

Location type At the office

Employment type Full time

Job type Permanent

Salary €28,000-32,000

Operations Assistant

Our client, a high-profile organization in the Limerick & wider mid-west region, is now expanding their team & has engaged with Cpl on an exclusive basis to help recruit an experienced operations assistant to join the team and to take on this exciting role.

The successful candidate will have experience managing a team in a fast-paced environment and be committed to high standards of bar and ancillary retail services. Strong leadership and personnel management skills should be accompanied by a customer service focus and commitment to company values and image.

The Role:

Reporting to the Operations Manager, the ideal candidate will assist at an operational level as needed and complete all tasks assigned and will assist the Operations Manager in the management and coordination of the Front of House and Retail teams.

Responsibilities to include:

Lead Front of House and Retail management for concerts and events

General administrative duties, including maintenance of timesheets, H&S, and retail records

Ensure the safety of all patrons, staff, visitors, etc. through the proper implementation and enforcement of health and safety regulations and emergency procedures

Work closely with all relevant departments to ensure the venue and all events operate smoothly and efficiently, and in accordance with licensing authority regulations and Health & Safety Policy

Manage and assist with projects, which may include procurement, facilities, and event management, among others

Encourage and act upon customer comments and complaints to improve the venue’s customer care philosophy

Manage all day-to-day bar and retail operations within budget guidelines

Ensure any legal requirements regarding weights and measures, licensing laws, health and safety, and fire procedures are always adhered to

Lead the Bar, Retail and FOH team by attracting, recruiting, training, and appraising talented personnel to deliver on team objectives

Responsible for the financial performance of the Bar and Retail units

Adhere to targets and assist in the development of department budgets

Ensure that all relevant sales, revenue, and gross profit metrics are met or exceeded

Manage and ensure tight stock control and cash handling procedures are met.

Skills & Experience that we need: 

Minimum of 3 years’ relevant beverage management experience

A good understanding of contract management, procurement, project delivery and commercial negotiations

Team management and supervisory experience

Understanding of the Arts and venue management

Proven history of supporting a high performing team

Experience with EPOS Systems

Proven ability in collecting and analysing data and in producing financial reports

A strong work ethic; a good knowledge of people management practice

Excellent communication and people skills, written and verbal, with a strong focus on customer service. Exceptional customer service is a top priority

Strong leadership qualities, and ability to be initiative-taking and work on one's own initiative but must also be able to work effectively within a team

Flexibility to deal with a wide variety of events with differing requirements

Excellent organisational and time management skills, attention to detail, and ability to prioritise duties in a busy environment

The Offer:

This is a permanent onsite role, with a base salary, depending on the candidate’s experience, that will be in the €27,000–€32,000 per annum range, plus benefits.

The operations assistant will be required to work in accordance with the program of events; therefore, their working hours will vary in line with service needs.

If you are interested in applying or want to know more about this role, contact

Orlaigh FitzGerald-Quinn in Cpl

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Limerick on 085 8017135 or email your CV to orlaigh.quinn@cpl.ie