User Support Technician

Hanatech IoT Inc.

Location Halifax, NS

Salary 52,500 annually / 165 hours per month

Full time

Shift, Overtime, On Call, Morning

Starts as soon as possible

Benefits: Other benefits

Languages English

Education Bachelor's degree

Computer engineering, other

Experience 3 years to less than 5 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities:

Give access to computer networks

Report on the performance of computer systems and networks

Respond to users experiencing difficulties with computer

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Supervise other technical support workers in this group

Provide business systems, network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Perform Web-server backup and recovery operations

Provide customer service

Manage incidents

Evaluate and install computer hardware, networking software and operating system software

Experience and specialization

Computer and technology knowledge

Android

iOS

Linux

Unix

Networking software

Networking hardware

Networking security

File management software

Security software

Mail server software

Communication software

Project management software

MacOS

MS Office

MS Windows

TCP/IP

Wireless networks

Pearl

Cloud

Virtualization

Amazon Web Services (AWS)

Internet of things (IoT)

Unix Shell Scripting

Firewall

Benefits

Other benefits

Parking available

Until: 2025-06-12

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: recruitment22221@hanatechiot.com