Therapeutic Senior Worker - Residential Care

Brophy Family & Youth Services

Warrnambool, South West Coast, VIC

Child Welfare, Youth & Family Services (Community Services & Development)

Part time

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A young person who’s been closed off suddenly cracks a joke at dinner.

You laugh — not just because it’s funny, but because it means something’s shifted.

They feel a little safer. A little more seen.

That moment doesn’t happen by accident.

It happens because of the way you show up — with empathy, humor, patience, and belief.

We’re looking for therapeutic house supervisors and senior workers who lead with heart, stay steady in tough moments, and bring out the best in young people — even when they’re struggling to see it in themselves.

If you’re passionate about making a difference and ready to guide practice in a supportive, trauma-informed home environment, this could be the role that changes lives. Including yours!

Employee Benefits

Above Award Salary—$85,266.09–$91,738.24 (pro rata) (based on qualifications and experience).

11 wellbeing days pro rata (to support worker well-being)- addition to annual leave.

Awesome not-for-profit salary sacrificing options of up to $15,899 per FBT year.

Portable Long Service Leave (from eligible organizations).

Excellent Learning & Development opportunities

About the Role

Join our dynamic team as a therapeutic senior worker, where you'll play an important role in delivering trauma-informed, therapeutic care to children and young people in our residential care program. Working alongside a dedicated team, you'll provide high-quality physical & emotional care for children & young people, ensuring their safety and well-being.

In this multifaceted role, you will provide support, coaching, and mentoring to a team of residential care workers; assist in the development & implementation of therapeutic plans with clients that may include trauma-informed planning, safety planning, and educational planning; and take responsibility for the day-to-day operation of a house in the absence of the house supervisor.

Our therapeutic senior workers are required to coordinate and oversee compliance related to the home's safety, support the line manager to promote the development of a learning culture within the program team, and participate in day-to-day program operations, which include performing specific household duties.

If you're passionate about trauma-informed care and want to support both staff and clients in achieving their best outcomes, this is the role for you. Bring your experience, knowledge, and commitment to making a difference—while continuing to grow and develop your expertise in a supportive, collaborative environment.

These are 0.7 EFT ongoing positions, offering long-term opportunities to make a lasting impact.

Do your skills include

A demonstrated understanding of residential care and the complex needs of clients who access the service, as well as the ability to provide therapeutic support to all clients within the program.

A clear understanding of trauma-informed practice, including the TCI and PTK frameworks, and the ability to implement it with clients and residential carers.

Demonstrated leadership skills and ability to provide support, coaching, and mentoring to a team of residential care workers that ensures quality outcomes for the children and young people in care.

A genuine interest and empathy for children & young people in care and an open-minded and non-judgmental manner.

Highly developed capacity for emotional self-regulation, including the capacity to set and maintain consistent boundaries to provide safety, stability, and consistency for children and young people in care.

Demonstrated knowledge and ability to comply with legislation relevant to the role, case management practices, and the ability to adhere to policy and procedures.

Excellent communication and interpersonal skills, including the ability to demonstrate experience in liaising with a diverse range of clients.

Ability to maintain positive, effective working relationships with colleagues, peers, and relevant stakeholders in a wide range of government, business, and community organizations.

Are your credentials:

A minimum qualification of a Certificate IV in Child, Youth, and Family Intervention; a Diploma of Community Services; a Bachelor of Social Work; or other similar/relevant tertiary qualification. (Qualifications must be approved by recognised professional bodies: i.e., AASW, Community Services Council, APS etc.); and

Completion of Mandatory Trauma Units: (CHCMHS007 – Work effectively in trauma informed care, CHCPRT009 – Provide primary residential care, CHCCCS009 – Facilitate responsible behaviour )

Therapeutic Crisis Intervention (TCI) certification and willingness to upgrade to TCI 7 if required.

Willingness to undertake before employment and maintain a valid First Aid and Cardiopulmonary Resuscitation (CPR) Certificates

A current driver's license.

About Brophy

Brophy Family & Youth Services has supported children, young people, families, and the southwest Victorian community for almost 50 years. We live here; this is our community; we believe in people and in their ability to create the life they want.

At Brophy, you will join a team of just over 170 employees delivering over 40 programs and services across areas including youth engagement, mental health, family violence, foster care, housing support, employment support, and disability services.

At Brophy, our vision is not just focused externally on our community—we feel just as passionate about our employees being meaningfully connected through their roles with us to create the life they want, and that as a workforce we achieve this together through innovation and healthy relationships and by positively contributing to building an advantaged community.

Diversity and Inclusion at Brophy:

Brophy is dedicated to fostering an inclusive environment that ensures safety and a sense of belonging for everyone. We embrace individuals of diverse races, ethnicities, genders, sexual orientations, ages, religions, abilities, and nationalities, recognizing the richness that varied experiences bring to our efforts in supporting individuals and building stronger communities.

Our commitment extends to actively listening, learning, and evolving to become an accessible, inclusive, and secure organization for all, encompassing First Nations peoples, members of the LGBTIQA+ community, individuals with disabilities, and those with culturally diverse backgrounds.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For more information please contact Kristie Manager, Residential Care Services on 03 5561 8888