Executive Housekeeper

Empire Hospitality Australia Pty Ltd

Melbourne, VIC

Housekeeping (Hospitality and Tourism)

Full time

$90,000–$100,000 per year

An exciting opportunity with a long-term career focus has become available for a highly experienced 5-star executive housekeeper with proven experience in managing a luxury hotel's housekeeping department. This is an opportunity to make your mark.

You will bring your extensive experience to the team and then manage the department and contract obligations. Previous experience in managing a large outsourced housekeeping and public areas contract will be highly regarded.

No two days are the same.

You will need to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional references.

Please tell us about your experience with:

budgets and a strong focus on managing productivity

quality

training

brand standards

managing performance

Contract management with support from the operations Manager

positive communication style

managing relationships and people

Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing education.

Responsibilities and Duties:

You will be involved with the implementation of policies and procedures and the training of a brand-new team.

You will be required to spend a reasonable amount of time per day with room and public area inspections, including checking all VIP rooms.

Work as required (rotating roster).

To check rooms according to the standard of the hotel.

To coordinate all staff requirements daily, ensuring sufficient and effective staffing is provided in all sections of the department and that maximum efficiency is being maintained.

To create a roster for all housekeeping staff, liaise with hotel management regarding special staffing requirements.

To ensure the timely return of rooms.

To handle all staff requests and to keep records up to date.

To prepare staff timesheets and distribute pay slips, as well as handle pay queries.

To conduct interviews with prospective employees and assist in the hiring process.

To keep all housekeeping files and staff files up to date and in good order.

To prepare productivity reports daily.

Oversee the smooth handling of lost property so that all items are collated, stored, and redistributed correctly.

To conduct checks on all housekeeping keys to ensure that all keys are accounted for.

To work closely with the hotel management team in determining policies and setting standards throughout the department.

Assist in stocktakes and special projects.

To ensure compliance with workplace health and safety procedures within the department.

To ensure that quality procedures are followed and quality standards are maintained.

To maintain working relationships with the clients and other relevant parties.

To ensure that the commercial risks that our company is exposed to are minimized.

To participate in and actively support the ongoing staff training of staff.

To contribute towards the promotion of a high company image in our field.

To provide the technical and professional skill, knowledge, and support to specific projects as assigned.

Experience in a similar role is essential. Only suitable candidates will be contacted.

NB: Only suitable applicants can be considered. You must have the right to work in Australia. Candidates with FULL work rights are encouraged to apply.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For confidential enquiries, contact Roshan@empirehospitality.com.au