Summer Internship—System Reliability Engineer—Tech Support

Nutanix

Sydney, NSW

Help Desk and IT Support (Information and Communication Technology)

Full-time

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Product Support Sydney, Australia Req. Num.: 29642

Hungry, Humble, Honest, with Heart.

The Opportunity

Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid, and multi-cloud environments.

Product Support at Nutanix

The Systems Reliability Engineering (SRE) team at Nutanix is a customer-focused team that provides top-level support and ensures a successful product experience for our customers. As part of this team, you will be working alongside experienced support managers and systems reliability engineers who will mentor you throughout your internship. The team operates in a collaborative and fun environment, where you will have the opportunity to work together to solve complex technical issues. This team is passionate about delivering world-class customer support and staying at the forefront of technology advancements.

Your Role

Our summer internship starting in December 2025 will provide you with 10 weeks of paid, challenging, and exciting work with an opportunity for full-time employment as a Nutanix System Reliability Engineer at the completion of the internship program upon your graduation.

During the program, you can expect to

Learn about key technologies around server virtualisation, networking, Linux, and storage

Learn what it takes to deliver a world-class customer support experience

Gain Nutanix certification

Debug and diagnose customer issues encountered in the field

Be mentored by a team of experienced Support Managers and systems reliability engineers.

About You

We invite students in the penultimate year of their computer science, information technology, or information systems degree to apply to work alongside our fun and collaborative team of site reliability engineers over the summer university holidays.

What You Will Bring

You are familiar with and comfortable working in a Linux environment

Have an interest in learning virtualisation, networking, Linux, and storage technologies

Enjoy working in a collaborative team environment to solve complex technical issues

Have the curiosity to learn and solve problems and are interested in a career in IT

Requirements:

Excellent verbal and written communication and analytical skills

The passion and ability to learn new things while never being satisfied with the status quo.

Willingness to work in a fast-growing company with huge potential.

Australian Citizens and Permanent Residents only (including New Zealand citizens)

About the Team

What the Team Says:

The team at Nutanix has a great culture that promotes collaboration, creativity, and innovation. You'll work alongside talented individuals who are passionate about their work and are eager to help each other succeed.

How We Work:

This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For our intern program, that will mean coming into the office 3 days per week. Additional team-specific guidance and norms will be provided by your manager.

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation, or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you need a reasonable accommodation, let us know by contacting CandidateAccommodationRequests@nutanix.com