ERP Business Analyst

Australian Human Rights Commission

Sydney NSW (Hybrid)

Government - Federal (Government & Defence)

Contract/Temp, Full-time

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The Australian Human Rights Commission (the Commission) is Australia’s national human rights institution, dedicated to fostering a society where human rights are upheld, protected, and celebrated. We envision an Australia where every individual is valued equally in dignity and rights.

Our mission involves promoting and safeguarding the human rights of all Australians by:

Advising all levels of government and various public and private organizations.

Strengthening laws, policies, and practices while providing accessible investigation and conciliation services.

Engaging inclusively with civil society, communities, and the private sector.

Raising awareness about human rights and offering educational resources.

Collaborating with partners to cultivate a culture of respect for human rights across the nation.

Our ICT team is a key enabler of the Commission’s digital transformation. They manage a hybrid infrastructure of cloud-based and on-premises systems to ensure secure, reliable, and innovative technology services. We are looking for an experienced business analyst to support the successful delivery of the commission’s Enterprise Resource Planning (ERP) system replacement project.

You will be responsible for gathering, analyzing, and documenting business and technical requirements across key corporate functions, contributing to the discovery phase by mapping current processes, identifying improvement opportunities, and ensuring that business needs are clearly defined and aligned with the project’s objectives.

This full-time, non-ongoing/ongoing position offers a competitive salary range of $94,563 - $105,910 per annum plus 15.4% superannuation.

This is for an initial 12-month engagement with the potential to extend for up to 2 more years to complete the new ERP deployment.

We offer flexible, hybrid work options.

The key duties of the position include:

What You’ll Do:

Engage with stakeholders across Finance, People & Culture, ICT, and Facilities to understand current processes, systems, and pain points.

Elicit, analyze, and document business and technical requirements to support the ERP discovery and procurement phases.

Assist in mapping current and future state processes, identifying opportunities for improvement and automation.

Support the ERP Project Manager in planning and executing the discovery phase and procurement activities.

Contribute to the development of tender documentation and evaluation criteria in line with Commonwealth Procurement Rules.

Build strong working relationships with internal stakeholders to ensure their needs are accurately captured and addressed.

Facilitate workshops, interviews, and meetings to gather insights and validate requirements.

Assist in researching ERP solutions available in the market and assessing their alignment with the Commission’s needs.

Contribute to the identification and mitigation of risks related to business requirements and process changes.

Support the development of test plans and participate in system testing and validation activities during later phases of the project.

Eligibility

What We’re Looking For:

Strong understanding of ERP systems and their role in supporting corporate functions such as finance, HR, ICT, and facilities.

Demonstrated ability to gather, analyze, and document business and technical requirements.

Proficiency in process mapping, business analysis techniques, and identifying opportunities for process improvement.

Familiarity with Commonwealth Procurement Rules and public sector governance frameworks.

Experience working on ERP or large-scale business systems projects, preferably within the public sector.

Qualifications in business analysis, information systems, project management, or a related field.

Exposure to both Agile and Waterfall project delivery methodologies. Experience with tools such as Microsoft Office, Visio, and business process modelling software.

Strong stakeholder engagement skills, with the ability to build trust and collaborate effectively across diverse teams.

Ability to facilitate workshops, interviews, and meetings to gather and validate business needs.

Excellent written and verbal communication skills.

Notes

Why Join Us?

By becoming a part of our team, you'll play a vital role in enabling the Australian Human Rights Commission to influence public conversations about human rights and make a meaningful impact. If you’re ready to use your skills to support a cause that matters, we want to hear from you!

Apply Now! Help us shape the future of human rights in Australia. Join us in making a difference!

Applications close: 5pm, 11th August 2025

Notes

We value inclusivity and diversity and seek people who support and model the behaviors we promote in our workforce. We strongly encourage applications from First Nations Australians, mature workers, people from culturally and linguistically diverse backgrounds, culturally and marginalized communities, carers, LGBTIQA+, and people with disabilities.

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).

The Commission is committed to providing an accessible, inclusive work environment to enable people with a disability to participate fully in all aspects of employment. Applicants are encouraged to request reasonable adjustment as required to assist your participation in this recruitment process.

Please note that this position may be filled on either an ongoing or non-ongoing basis. If an offer of non-ongoing employment is made, the successful applicant would be employed for an initial period of twelve months with the possibility of extension up to a maximum period of three years in total. The merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may be used to fill future ongoing and non-ongoing vacancies in the Commission where the duties are of a similar nature.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme, declare you have a disability, and meet the minimum requirements for the job. Please provide a resume and a statement (maximum of 2 pages) outlining your interest in this position(s), your experience that would lead to impactful outcomes in the role, and the skills and capabilities you bring.

The successful candidate will demonstrate the ability to fulfill the requirements of the role in an impartial and respectful manner as required by the APS Code of Conduct. The successful candidate will uphold the integrity and independence of the Australian Human Rights Commission.

As part of the recruitment and selection process, applicants will be required to consent to and undergo background checks, which may include character and social media checks.

Information about the role and Commission practices may be sought from Miguel Artiles, Chief Operating Officer

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email miguel.artiles@humanrights.gov.au