Change Manager

LDK Seniors Living

Brisbane QLD

Management & Change Consulting (Consulting & Strategy)

Full time

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About LDK Seniors’ Living

The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members.  All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors’ Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400 residents over the age of 65. The village has over 6,000 square metres of communal space facilitating social connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities, amenities and activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the Role

The Change Manager plays a pivotal role in ensuring that change initiatives across the PMO portfolio are effectively managed, adopted and embedded. This role leads the planning and execution of change management strategies to support successful project delivery, training, stakeholder engagement and benefits realization. The Change Manager works cross-functionally with project teams, business units and senior stakeholders to drive consistent adoption of new processes, systems and behaviors aligned with organizational goals.

Role Responsibilities:

Duties include but are not limited to:

Develop and implement change management strategies and plans that maximize adoption and usage while minimizing resistance.

Lead stakeholder engagement, communication and training activities across the PMO portfolio and within projects.

Support the PMO Manager with training, education and embedding change relating to organisational project maturity uplift.

Collaborate with Project Managers and Business Analysts to ensure change impacts are identified, assessed and addressed.

Plan for and deliver training within Monitor and report on change readiness, adoption metrics, and feedback loops to inform continuous improvement.

Support the integration of change management into project lifecycle governance and reporting frameworks.

Champion a culture of change agility and continuous improvement across the organization.

Embed change management principles into project planning and delivery, ensuring alignment with PMO methodologies.

Contribute to project scoping by identifying change impacts and stakeholder needs early in the lifecycle. 2 Support the development of project artefacts such as Communication Plans, Training Plans, and Change Impact Assessments.

Participate in project health checks and governance reviews to ensure change risks are proactively managed.

Work closely with the PMO to ensure change activities are tracked, resourced, and aligned with portfolio priorities.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organization that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

Benefits:

Competitive salary package

Salary packaging with novated leasing options

Employee referral bonus and retention bonus

Rewards and retail discounts program

Free on-site parking

Excellent company culture underpinned by Love, Decency and Kindness (LDK)

Continuous professional development and promotion opportunities

Beautiful workplace environment at all our villages

On-site cafes and restaurants available to staff

Free daily coffee/tea/standard beverage for all staff

Celebration of cultural events amongst staff and residents

Qualifications/Certificates/Professional Experience

5 Years’ experience in Change Management roles

Proven experience in leading change management within complex project environments, preferably within a PMO or transformation office.

Strong understanding of change management methodologies (e.g. ADKAR, Prosci) and their practical application.

Prosci (or other) change management certifications.

Experience working in aged care, healthcare, or regulated environments is desirable.

Highly desirable:

Training delivery certifications

Relevant aged care sector and/or health industry knowledge.

Understanding of the Australian health and/or aged care systems

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you.

Applications for this role close at 11.59pm 19 September 2025. We will get in touch if you are shortlisted for this opportunity.

We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander peoples and those from diverse cultural backgrounds.

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Kindly email people@ldk.com.au