Administrative Officer, Queensland Health

Department of Health - Queensland

Townsville, Northern QLD

Administrative Assistants (Administration & Office Support)

Government - State (Government & Defence)

Casual/Vacation, Part time

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Summary

Exciting opportunities available now with the

Townsville Hospital and Health Service

About your new employer

Clinical Excellence

Townsville Hospital and Health Service (HHS) offers a dynamic healthcare environment with access to advanced medical practices, research, and specialised expertise. As a leading tertiary and referral service, we support professional development through complex casework, multidisciplinary collaboration, and innovative care.

Career Growth and Development

We provide structured career pathways, secondments, and training programs. Whether advancing in clinical specialties, Digital Health, or leadership, staff benefit from mentorship and strong ties with James Cook University.

Supportive Workplace Culture and Regional Advantage

Our community-driven culture promotes collaboration, inclusion, and support. We offer metro-level healthcare opportunities with a regional lifestyle—short commutes, diverse facilities, and a close-knit network.

Work/Life Balance and Lifestyle Benefits

Nestled in beautiful North Queensland, Townsville HHS spans vibrant rural, urban, country, and coastal communities. Staff enjoy affordable living, natural beauty, and outdoor activities in a relaxed setting.

We prioritise wellbeing through flexible work options, job security, and a family-friendly environment—combining regional lifestyle with modern healthcare benefits.

Competitive salary and benefits:

We offer attractive remuneration packages

Casual rates: $40.22 - $46.91 p.h. (AO2)

12.75% employer contribution to superannuation

Plus a comprehensive range of Salary Packaging options for long term-casual staff

About your opportunity

Provide quality person-centred care in a friendly and helpful manner; communicate clearly and confidently with patients, members of the public and departmental staff both person and over the telephone whilst adhering to Queensland Health guidelines on confidentiality.

Build good relationships with patients, their families and work colleagues by using strong communication and negotiation skills and deliver a service that meets their needs with adherence to policy and standards.

Access and utilise a wide variety of patient and corporate information systems to accurately record all demographic and other mandatory patient information relative to work environment.

Perform a variety of administrative duties using defined processes which may include but not limited to: undertaking patient and appointment data entry by using a wide range of data bases and systems, maintaining accurate and up to date patient records including batching patient information in preparation for scanning, ordering office supplies; daily billing activity and documentation; support patient correspondence activities and other general administrative tasks.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Applications close: Wednesday, 4 March 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Download the Role Description from the `Documents' section below for application/interview preparation and future reference.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Enquiries are welcome for a confidential discussion contact: Nicole Martin on 0744330946