Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Only open to open to Asian Nationality

Identify opportunities for new customer acquisition by expanding the base

Analyze market shares across product offerings and derive strategies for achieving market leadership. Acquire high-value customers

Ensure customer delight and seamless customer experience across all touch points.

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