Front Office Receptionist Duties and Responsibilities: Meeting sales target. Customer Service. Collecting Payment. Promoting the Brand. Complaints handling. Admin. Front Office Executive Skills and Qualifications. Interpersonal skills: patience, listening, and communicating are all people skills a front office executive must tap into while assisting guests.

Customer-centric: making the needs of patrons the top priority and working to make their interaction with your company pleasant.

Multitasking: handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time

Attention to detail. being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the company’s image.

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