Guest Service Agent (part time night audit)
Terms of Employment: Permanent, Part Time, Shift, Weekend, Day, Evening
Salary: $11.00 to $11.50 Hourly for 24 hours per week, Commission, Group Insurance Benefits, Pension Plan Benefits
Anticipated Start Date: As soon as possible
Location: Niagara Falls, Ontario (2 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: Experience an asset
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, General office equipment, Internet browser
Work Setting: Hotel
Type of Bookkeeping and Accounting: Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
Security and Safety: Bondable
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: Best Western PLUS Cairn Croft Hotel
In Person between 9:00 and 17:00: 6400 Lundy's Lane Niagara Falls, Ontario L2G 1T6
Advertised until: 2014/09/25

By E-mail: tammy@cairncroft.com