Position Available: Assistant Store Manager, Other, Southern Suburbs. Company Name: Perbro Group. Our client is looking for a responsible Assistant Store Manager to help run their store and fill in for the Store Manager, when needed. 

The ideal candidate will have retail manager skills with a sharp business mindset. He/she should also be skilled at organizing and solving problems.  Interpersonal and mediation skills will also be very useful, since he/she will often be acting as a liaison between managers, employees and customers.

Ultimately, the duties of the Assistant Manager are to make sure our client’s store operate effectively, and that to keep the client’s customers happy.

Objectives of Role: Assist the Retail Store Manager in planning and implementing strategies to attract customers. Coordinate daily customer service operations (e.g. sales processes, orders and payments). Track the progress of weekly, monthly, quarterly and annual objectives. Monitor and maintain store inventory. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Monitor retail operating costs, budgets and resources. Communicate with clients and evaluate their needs. Analyze consumer behaviour and adjust product positioning. Handle complaints from customers. Create reports, analyze and interpret retail data, like revenues, expenses and competition. Conduct regular audits to ensure the store is functionable and presentable. Make sure all employees adhere to company’s policies and guidelines. Act as our store’s representative and set an example for our staff.

Requirements and Skills: Proven experience as a Retail Assistant Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics. Proficient user of MS Office (MS Excel in particular) Powerful leading skills and business orientation. Managing of staff in various areas. Quick turn-around Customer management skills. Strong organizational skills. Strong interpersonal and communication skills. Problem-solving attitude. Flexibility to work in shifts. Reside in Southern Suburbs is a plus. Clear Criminal Record. Clear credit score rating. Responsible in key holding to open and close store as per trading times. Stock & sales management. Inbound & outbound logistics experience. Day-to-day running and uphold of brand. Willing to further train and understand corporate retail policies around the brand.

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If you meet the above requirements, forward your CV with a recent photograph to: resources@perbrosgroup.co.za